We are very sorry to not be able to host you tonight at Coombe Abbey

Hello ::subscriber.first_name::,

Unfortunately due to flooding on the trail paths at Coombe Abbey we are unable to go ahead tonight.

The weir has burst its banks and water levels have risen so much that large sections of the trail are impassable. We have been working with the parks team to attempt to hold back the water, but unfortunately we have been unable to do so and we now consider that it would be unsafe to open tonight.

We are open at Birmingham Botanical Gardens - if you would like to go there please just take your current tickets show them on the gate at Birmingham.

As a small token of thanks, if you choose to visit Birmingham instead, we’d love to offer you a free mulled wine or hot chocolate per person and a free marshmallow stick. Please just show your Coombe booking to our kiosk staff and they’ll sort that for you.

Otherwise we can move you to another day, to next years show or you can be refunded.

This can all be managed online.
Simply visit luminate.live/change to begin - we are confident there will be a timeslot available to suit you.

Our customer service team is also ready to help for any issues that you can not manage through the link. info@luminate.live (please be patient with us)

www.luminate.live
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